Full-Time Hyperscaler Program Director
ServiceNow is hiring a remote Full-Time Hyperscaler Program Director. The career level for this job opening is Manager and is accepting Chicago , Illinois based applicants remotely. Read complete job description before applying.
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ServiceNow
Job Title
Hyperscaler Program Director
Posted
Career Level
Full-Time
Career Level
Manager
Locations Accepted
Chicago , Illinois
Salary
YEAR $162800 - $284900
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Job Details
Role Overview
The Hyperscaler Program Director will lead strategic initiatives across hyperscaler partnerships (AWS, Azure, GCP) and oversee the Hyperscalers program delivery. This role is pivotal in scaling ServiceNow’s Hyperscaler motion, optimizing program execution, and enabling commercial success through operational excellence.
Key Responsibilities:
- Lead strategic initiatives: Manage the full lifecycle of programs, from initial scoping and planning to execution and delivery
- Coordinate with cross-functional teams: Collaborate with and facilitate communication among diverse groups, including sales, engineering, product management, Operations and release teams
- Manage stakeholders and clients: Develop relationships with key Hyperscalers, internal stakeholders, and partners to ensure programs are aligned with business goals
- Drive process improvement: Work to enhance efficiency and establish best practices for program delivery by refining processes, tools, and practices
- Identify and mitigate risks: Proactively address and resolve potential issues that could impact program timelines and results.
Operational Execution:
Manage intake, prioritization, and execution of hyperscaler initiatives using trackers and governance tools
Drive automation and process improvements
Stakeholder Engagement:
Partner with Operations, GTM, Product, and Engineering teams to resolve blockers and accelerate delivery
Represent Hyperscaler strategy in executive forums and leadership syncs, including QBRs and enablement reviews
Performance & Reporting:
Define and maintain KPIs and success metrics for Hyperscaler programs
Maintain dashboards and reporting cadences to track program health and surface risks
Our ideal candidate: 10+ years in GTM operations, strategic program management, or business transformation in enterprise SaaS. Proven experience leading hyperscaler or cloud transformation initiatives. Strong understanding of regulated markets, data center strategy, and partner ecosystems.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Hyperscaler Program Director at ServiceNow is
15th of October 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Chicago , Illinois
] applicants. .
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