Full-Time Implementation Consultant

As a Implementation Consultant, you will play a critical role in both the successful onboarding of enterprise clients and the delivery of actionable data insights.

You’ll work across departments and directly with clients to configure systems, deliver training, and build custom analytics using our Momentus Elite Insights reporting tool, built on DevExpress.

You’ll bring strong communication skills, technical know-how, and a passion for problem-solving to every engagement whether it’s launching a new CRM/ERP system or designing a dashboard that drives business value.

Key Responsibilities:

• Implementation: Manage full-cycle CRM/ERP software implementation projects.
• Partner with Project Managers, Principal Consultants, and Technical Services.
• Conduct discovery sessions to gather business needs and document requirements.
• Lead stakeholder and end-user training sessions.
• Support project management tasks.
• Data Insights & Reporting: Analyze client data needs to create custom reports, visualizations, and dashboards using DevExpress.
• Deliver data-driven recommendations and KPI insights to stakeholders.
• Support Zendesk-based ticketing system for insights/reporting requests.
• Develop SQL-based queries and data models.
• Assist in internal training sessions on analytics tools and best practices.

Required Skills and Experience:

• Minimum 2 years of experience in software implementation or consulting in an enterprise SaaS environment.
• Proven experience with reporting tools such as DevExpress, Crystal Reports, MS Access, MySQL, Tableau, Excel, or similar.
• Solid understanding of relational databases and data visualization concepts.
• Strong proficiency in Microsoft Office Suite.
• Excellent phone, email, and Zoom communication skills.
• Bachelor’s degree required.

Willingness and availability to travel up to 40% for client on-site meetings.

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