Full-Time Implementation Consultant

You’ll join Xplor Field Services – developing business management software for the Field Service Industry.

We offer business owners an all-in-one system, handling scheduling, invoicing, and customer service.

Our software helps thousands of contractors and field service entrepreneurs build profitable businesses – with less stress and better control over growth.

Implementation Consultant Role:

The Implementation Consultant will drive adoption after a new client joins FieldEdge.

Act as the single point of contact for new clients, representing the entire FieldEdge team.

Project manage complex implementation processes.

Use tact and diplomacy to set timelines and expectations.

Manage multiple client implementations simultaneously, prioritizing to ensure on-time Go Lives meeting all specifications.

Coordinate internally (Sales, Data, and Product) to provide customers with a single point of contact.

Ensure proper customer data migration from competitor platforms.

Compensation:

Average base salary: $50,000 - $60,000 USD. Eligible for a discretionary bonus.

Skills and Experience:

SaaS experience preferred.

Excellent customer service skills.

Strong organizational and project management ability.

Technical aptitude, quick to learn new software.

Proficient with data work.

History of going above and beyond.

Team player.

Company Culture:

We believe in the power of diverse perspectives.

Values and Culture:

• Make life simple
• Build for people
• Move with purpose
• Create lasting communities

Benefits:

• 12 weeks gender-neutral paid parental leave
• GiveBack Days (3 extra volunteer days)
• Ongoing D&I initiatives
• Free mental health support
• Flexible work arrangements
• Engagement activities (field days, lunches, events)
• Sanitized environment with protective equipment
• Catered lunches, free snacks and drinks
• Onsite games

Important Application Instructions:

Include "moonshot" at the top of your message to the Hiring Manager. Apply through our careers portal or external job boards only.

To be considered, you must be legally authorized to work in the location you are applying for. Xplor does not sponsor visas.

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