Full-Time Implementation & Delivery Consultant

Implementation and Delivery Consultant

As an Implementation and Delivery Consultant, you will join a motivated, skilled agile team. You'll design, develop, deploy, personalize, and support client onboarding, working with a wide variety of services and technologies. This hybrid role blends hands-on implementation with effective project coordination for successful software solution delivery to clients.

1. Support CRM and ERP software implementation projects for clients with 5-500 users.
2. Deliver projects including planning, task and deliverable definition, quality control, risk analysis, and reporting.
3. Identify business needs, document requirements, and ensure smooth delivery, supporting clients through the implementation process.
4. Develop detailed project plans and track activities against timelines, ensuring timely reporting and risk mitigation.
5. Design and deliver key stakeholder training on system configuration and end-user training.
6. Conduct integration requirement workshops and write detailed specifications with development teams.
7. Draft and maintain project deliverables (plans, change orders, closing reports).
8. Collaborate with customers and stakeholders.
9. Facilitate and assist with meetings throughout the project lifecycle.
10. Ensure projects are delivered on time, within scope, and within budget, managing risks and changes.
11. Maintain comprehensive project documentation and use established processes for delivery and coordination.
12. Participate in functional and technical working groups and progress meetings.

Requirements:

• Bachelor's Degree or relevant experience
• Minimum 5 years' experience in Enterprise SaaS or Software Implementation
• Strong experience with software integration projects
• Excellent organizational, written, and verbal communication skills in English
• Relevant project management certifications are a plus
• Experience with Mavenlink (Kantata) and/or Momentus Software is a plus
• Venue and/or Exhibition industry experience is a plus

What Makes You a Great Fit:

• Self-motivated with ability to work independently in a fast-paced environment
• Strong time management skills, handling multiple projects simultaneously
• Problem-solving mindset, adaptable to changing requirements
• Customer-focused, results-oriented approach
• Availability for infrequent travel (up to 20%) to client sites
• Software Configuration Experience

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