Full-Time Implementation Project Manager

Position SummaryThe Implementation Project Manager will oversee and drive process integration clients into our high-performance product suite. The IPM will manage activities associated with new client implementations and internal initiatives, will plan, execute and coordinate the activities for on-boarding clients into the EnableComp service suite, will be responsible for managing the timeline, deliverables, setting client expectations, communicating regularly and elevating critical issues.

Key Responsibilities

• Provide overall support surrounding the implementation of core service offerings, data integration and requirement gathering activities
• Work directly with clients to review project status, action items, and resolve issues
• Consult and identify solutions for client’s specific requirements
• Work with internal team members to communicate and manage tasks related to the client’s implementation
• Manage change and client expectations effectively
• Maintain real time project status through online project management tools
• Establish and manage aggressive timelines and confront critical-path items and deadlines
• Provide weekly/monthly reporting and forecasting to management and other key stakeholders on the Operations team
• Other duties as required

Requirements and Qualifications

• Bachelor’s degree required. Advanced degree preferred.
• 4+ years’ experience with implementation and/or technical project management in a healthcare setting
• PMP Certification is preferred
• Prior experience in physician office setting including knowledge of physician office workflow and processes a plus
• Extensive familiarity with payer or provider based healthcare data sets required
• Experience with project management tools required
• Technical proficiency with project portfolio management tools, support ticketing software, Apple technology and cloud-based document sharing systems
• Knowledge about extended medical terminology required
• Strong computer proficiency and understanding of basic office applications, including MS Office (Word, Excel, and Outlook)
• Regular and predictable attendance
• Ability to work with different levels of clinical personnel including providers
• Ability to work in a very fast-paced and changing work environment
• Collaborative, customer-focused and able to create visible value
• Team approach to working with others, ability to perform a variety of duties within any workday and organizational skills from planning to execution of tasks and projects
• Extensive project coordination experience
• Process oriented with the ability to drive a project to successful completion
• Proven track record of conflict management and problem-solving skills
• Ability to work independently (self-directed/resourceful) and as a team member
• Excellent communication and client facing skills
• Excellent organizational skills
• Technical aptitude
• Travel 0-10%; general office environment
• Practices and adheres to EnableComp’s Core Values, Vision and Mission

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