Full-Time Implementation Project Manager

• Manage small to medium-sized customers through end-to-end successful implementations and launches.
• Develop detailed project plans, timelines, and resource allocations.
• Project manage implementation tasks such as data migration, product training, and organizational roll-out strategies.
• Configure software
• Maintain a minimum of 70% productivity.
• Monitor project progress, identify risks, and implement mitigation strategies.
• Serve as the primary point of contact for clients during the implementation phase.
• Conduct regular status meetings.
• Ensure all deliverables meet quality standards and client expectations.
• Continuously improve implementation processes and methodologies.
• Train customers on product and implementation configurations either onsite and/or virtual.

• 3+ years of project management experience, ideally focused on SaaS or enterprise applications
• Healthcare industry experience preferred
• CMMS familiarity preferred
• Knowledge of Regulatory Agency Standards (NFPA, Joint Commission) is a plus
• Proven ability to keep multiple projects on track at the same time, with strong attention to detail
• Ability to triage & prioritize support requests against multiple projects with a focus on customer satisfaction

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