Contractor Infusions Insurance Verification Call Script Writer

Mercor is hiring a remote Contractor Infusions Insurance Verification Call Script Writer. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.

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Mercor

Job Title

Infusions Insurance Verification Call Script Writer

Posted

Career Level

Contractor

Career Level

Experienced

Locations Accepted

USA

Salary

HOUR $60 - $115

Job Details

This role focuses on developing high-quality benefits investigation phone call scripts for infusion (drug/IV) orders. These scripts will guide other professionals in calling payers to collect accurate eligibility and benefits information, ensuring clarity, compliance, and consistency across all payer interactions.
  • Write and refine lines of questioning for phone calls to payers regarding eligibility and benefits for infusion therapies.
  • Incorporate payer-specific nuances, such as:
    • Medical vs. pharmacy benefit distinctions
    • Site-of-care rules
    • Step therapy and prior authorization pathways
    • Buy-and-bill vs. specialty pharmacy workflows
  • Translate payer notes and requirements into structured, natural-language questions.
  • Ensure scripts are designed to elicit precise, auditable answers from payer representatives.
  • Collaborate with internal reviewers to refine clarity, tone, and compliance.
Qualifications
  • Background in infusion therapy, payer communications, or benefits investigation.
  • Working knowledge of HCPCS, CPT, J-codes, and relevant ICD-10 diagnoses.
  • Understanding of modifiers and place-of-service impact on coverage.
  • Strong grasp of insurance concepts for infused and specialty drugs.
  • Excellent written documentation and attention to detail.
  • Experience conducting payer calls is a strong plus.
Requirements
  • Commitment: ~20-30 hours/week
  • Type: Contractor (Independent)
  • Location: Remote
  • Work with a global, high-caliber team through Mercor

FAQs

What is the last date for applying to the job?

The deadline to apply for Contractor Infusions Insurance Verification Call Script Writer at Mercor is 6th of November 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ USA ] applicants. .

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