Full-Time Intake Call Center Representative
Transformations Care Network (TCN) is hiring a remote Full-Time Intake Call Center Representative. The career level for this job opening is Entry Level and is accepting USA based applicants remotely. Read complete job description before applying.
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Transformations Care Network (TCN)
Job Title
Intake Call Center Representative
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
USA
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Job Details
About the job
Join us at Columbia Associates, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower administrative professionals like you to make a difference in the field of behavioral health. We are committed to improving accessibility while raising the standard of care.
As an Intake Call Center Representative, you'll be an essential part of our administrative support team. You will play a pivotal role in connecting individuals with life-changing behavioral health services.
Key Responsibilities
As an Intake Call Center Representative, you'll be an essential part of our administrative support team. You will play a pivotal role in connecting individuals with life-changing behavioral health services.
Key Responsibilities
- Handle inbound calls, conducting initial screenings and assessments to gather vital information.
- Provide compassionate support to individuals in crisis, offering appropriate resources and referrals.
- Utilize your knowledge of behavioral health programs to guide clients to the right level of care.
- Maintain accurate documentation of client information and ensure compliance with privacy regulations.
- Collaborate with a diverse team to ensure seamless transitions and continuity of care.
- High school diploma or equivalent (Bachelor's degree in psychology or related field preferred).
- 1 -2 years of call center or customer service experience, ideally in behavioral health or healthcare.
- Excellent interpersonal and communication skills, with an ability to show empathy and patience.
- Familiarity with behavioral health terminology and available community resources.
- Proficient in using computer systems, including Microsoft Office.
- Enjoy competitive salary and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
- Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize patient care.
- Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
- Play a pivotal role in reshaping behavioral health, with your efforts directly improving patient lives.
- Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
- Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents and assure your triumph in your role.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Intake Call Center Representative at Transformations Care Network (TCN) is
2nd of September 2024
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
USA
] applicants. .
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