Full-Time Integration Engineer

• Integration Development: Design, develop, and deploy n8n workflows (and custom JavaScript functions) to connect to vendor, customer, and OEM APIs and data sources, retrieving information such as device health, license entitlements, warranty status, and more.
• Workflow Maintenance & Optimization: Monitor existing integrations for errors or performance bottlenecks; troubleshoot failures, optimize for reliability and efficiency, and ensure appropriate error-handling and retry logic.
• API Design & Documentation: Collaborate with internal stakeholders to define data schemas and API contracts; write clear API specifications and maintain up-to-date documentation of integration endpoints.
• Automation Strategy: Contribute to Hatch’s overall automation strategy by evaluating new iPaaS platforms/technologies, identifying opportunities to expand or consolidate integration workflows, and recommending best practices around version control, testing, and deployment pipelines.
• Collaboration & Requirements Gathering: Partner with Leads, Customer Success, and Engineers to gather detailed integration requirements, map out data flows, and ensure alignment between technical design and business goals.
• Code Review & Standards: Participate in regular code and workflow reviews; uphold internal coding and security standards (e.g., handling of API keys, secrets, compliance with data privacy policies).
• Monitoring & Alerting: Implement monitoring dashboards and alerts (e.g., within n8n or via external monitoring tools) to proactively catch integration failures, stale data or SLA breaches.
• Support & Troubleshooting: Serve as primary escalation point for integration-related incidents; collaborate with Engineers to diagnose and resolve complex issues in production.

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