Full-Time Integrations Implementation Expert

Integrations Implementation Expert

Manage technical projects with internal resources, clients, and software partners integrating existing systems/services into procurement platforms.

Responsibilities:

• Client Functional Support: Guide clients during integrations, ensuring expectations are met and serving as an expert on EcoVadis API capabilities and use cases.
• API Migration Management: Define and manage API migration for partners and customers.
• Project Management: Coordinate internal resources, third parties for flawless project execution and API version sunsetting.
• Stakeholder Communication: Serve as primary contact for internal teams and clients, ensuring alignment on goals, timelines, and deliverables.
• Cross-functional Collaboration: Work with Engineering, Product, Sales, Customer Success to ensure smooth project execution.
• Risk and Issue Management: Proactively identify risks and develop mitigation strategies.
• Documentation & Reporting: Maintain detailed project documentation, status updates, and post-integration reviews.
• Quality Assurance: Ensure integrations meet high-quality standards.
• Continuous Improvement: Gather feedback to improve integration processes.

Education: Bachelor's or Master's degree in Computer Science or equivalent.

Experience: 5+ years of project management experience in SaaS or technology, with integration/implementation projects. A background in software development or technical field a plus.

Technical Knowledge: Solid understanding of SaaS platforms, APIs, and integration tools.

Project Management Skills: Managing cross-functional teams and executing large-scale projects with multiple stakeholders.

Problem-Solving Skills: Strong analytical skills to resolve complex integration challenges.

Communication: Excellent verbal/written communication skills.

Client-Facing Experience: Proven ability to work with clients.

Preferred Qualifications: PMP, Agile/Scrum certifications. Experience with SaaS integrations, APIs, system-to-system integrations, and procurement software solutions.

Location: Hybrid in Warsaw (4 office days/month) / Fully remote from Poland.

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