Full-Time IT Program Manager

We are looking for an IT Program Manager to join our growing team! As an IT Program Manager, you will lead a team of Project Managers across a variety of growth initiatives with significant scope and impact supporting several different areas of the business. In this role, you will work with cross functional teams and senior leaders to execute and deliver these growth projects that will unlock revenue and financial benefits for Brightspeed. As a single point of contact for the Growth Project teams, you will be responsible for end-to-end project management discipline, governance, and establishing predictable execution for on-time delivery.

As an IT Program Manager, your duties and responsibilities will include:

• Work with business leaders and stakeholders to create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business
• Establish and implement a Growth Project scorecard, providing clarity and transparency for Executive and senior leaders
• Develop and manage IT Growth projects from beginning to end, including project scope, timeline, resource allocation, and project execution coordinating remote work closely with field teams
• Take ownership of program and project budgets and manage overall delivery
• Provide project management direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team
• Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project
• Proactively manage change control and communicate impact in project scope, identify issues, and devise contingency plans
• Identify and manage project dependencies and critical paths while maintaining accurate project plans with real-time milestone, task, and project health data
• Coach and develop project managers and provide career growth guidance
• Conduct performance assessments and assist in building individual development plans

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor's degree
• 10+ years’ experience in Project and Program Management
• 5+ years leading and managing people
• Telecommunications industry experience
• Project management training, SCRUM Master, PMP or Prince2 certification or equivalent
• Proficient in project management methodologies, with a strong understanding of project lifecycle, scope management, and resource allocation
• Excellent verbal and written communication skills to facilitate clear and effective communication with team members, stakeholders, and clients
• Strong leadership qualities to guide and inspire teams, foster collaboration, and drive project success
• Effective time management skills to prioritize tasks, meet deadlines, and keep projects on schedule
• Proficient in managing relationships with diverse stakeholders, including clients, team members, and executives, to ensure project alignment with organizational goals
• Strong analytical and problem-solving skills to address issues promptly and find creative solutions to overcome obstacles