Contractor Key Account Junior Associate (QRIS Project)

• Build and maintain strong relationships with partner, serving as their primary point of contact for all business-related matters.
• Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
• Conduct regular business reviews with partner to assess their needs, address concerns, and provide solutions that meet their objectives.
• Collaborate with cross-functional teams, such as operation, CS and partner to monitor QRIS settlement reporting and reconciliation process in daily basis
• Identify cross-selling opportunities within existing merchants to maximize revenue generation by optimizing QRIS campaign
• Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
• Prepare and present reports on QRIS performance to internal stakeholders.
• Manage contract negotiations, renewals, and pricing discussions in collaboration with the partner
• Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions.
• Collaborate with product development teams to provide feedback and insights from both clients and internal team

• Strong sales and account management skills
• Excellent communication and interpersonal skills
• Strategic thinking and problem-solving abilities
• Strong negotiation and influencing skills
• Analytical mindset with the ability to interpret data
• Exceptional organizational and time management skills
• Proficiency in CRM software and Microsoft Office Suite
• Proactive and self-motivated
• Strong industry knowledge and understanding of market dynamics especially in Banking/Payment Industry

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