Full-Time Lead Solution Architect - Telcom
ServiceNow is hiring a remote Full-Time Lead Solution Architect - Telcom. The career level for this job opening is Experienced and is accepting Seattle, Washington based applicants remotely. Read complete job description before applying.
ServiceNow
Job Title
Lead Solution Architect - Telcom
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Seattle, Washington
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Job Details
What you will do:
We are seeking a strategic and visionary Lead Solution Architect (LSA) to serve as a trusted advisor, guiding our clients and internal teams through complex technical transformations. The LSA will own the long-term architectural vision and adoption strategy, bridging the gap between pre-sales and post-sales to ensure seamless solution delivery and measurable business impact.
Key Responsibilities:
- Act as a trusted advisor to executive stakeholders, building confidence and aligning technical vision with business objectives.
- Leverage deep industry knowledge to tailor innovative technical strategies and solution recommendations that address client-specific challenges.
- Bridge pre-sales and post-sales activities by tailoring architectures, leading proof of concepts (POCs), demos, and defining architectural roadmaps that ensure successful solution adoption and value realization.
- Deploy extensive platform and cross-workflow expertise to drive company-wide digital transformations.
- Help customers harness AI and platform capabilities to achieve measurable business outcomes.
- Translate complex business goals into actionable, scalable technical architectures with clearly defined ROI.
- Lead high-level discussions with C-level executives to align architectural decisions with broader transformation strategies.
- Collaborate with AI Solution Architects to support design, architecture, and POC development focused on enhancing the Account Executive (AE) experience, including skills and workflow optimization.
To be successful in this role you have:
- 8+ years of experience in enterprise solution architecture, technical consulting, or pre/post-sales engineering roles.
- Proven track record of designing and implementing complex enterprise-grade solutions, preferably in cloud, SaaS, or AI-driven platforms.
- Experience engaging with executive-level stakeholders, including C-suite, on technology strategy and transformation initiatives.
- Industry-specific experience in verticals such as TMT, Banking, Retail, Transportation, Energy, and/or Health Insurance
- Certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert, etc.).
- Familiarity with enterprise AI platforms or low-code/no-code solutions.
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Lead Solution Architect - Telcom at ServiceNow is
7th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Seattle, Washington
] applicants. .
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