Full-Time Manager, Operations

Team Rubicon (TR) is seeking a Manager, Operations to join TR's Programs x Domestic Operations - East Branch team!

The Manager, Operations will lead a motivated team of associates, provide support to volunteer leaders in daily execution of the organization's goals and objectives.

This position requires a detailed understanding of all specific functions within the Operations Department.

This position will be assigned geographic areas to build and motivate teams and will have a solid knowledge of the incident command system and expertise in the planning, mobilization, and demobilization operations.

The Manager, Operations will be responsible for driving delivery of Team Rubicon Services and capabilities and for establishing and prioritizing the growth strategy for volunteer and community relationships within the East Branch AKA "Red Team".

This role involves managing resources, finances, personnel issues, and administrative functions to support the organization’s mission and goals.

Duties:

• Manage the assigned budget, ensuring appropriate resource allocation and financial goal achievement.
• Provide leadership and team management by supervising, mentoring, and developing assigned staff by setting clear goals and expectations, providing constructive feedback, and fostering a positive and collaborative work environment.
• Evaluate individual staff and team performance and make decisions to improve staff performance, productivity, and efficiency.
• Execute purchasing and expenses per the Branch budget plan.
• Assist with planning and budgeting in line with operational tempo and oversee procurement and distribution of supplies and equipment.
• Support personnel recruitment, deployment, and well-being in all aspects of the disaster cycle, managing schedules and work rotations.
• Assist in developing QCPC team goals, provide specific feedback, and solicit regular input.
• Support Volunteer Management in resolving personnel conflicts.
• Participate in Participation Status Committees as needed.
• Lead the leadership lifecycle program, including recruiting, onboarding, and developing Greyshirt volunteer leaders.
• Support department needs during surges to address operational gaps.
• Build and maintain relationships with donors, partners, and volunteers.
• Lead capacity-building efforts, local relationship growth, disaster operations, and cross-functional collaboration.
• Collaborate across the department as needed to meet goals and objectives.
• Organize and participate in training and simulations for disaster response teams.
• Coordinate/manage disaster response operations, including resource and personnel deployment.
• Coordinate with volunteer organizations and partners to maximize resources.
• Function as an Agency Executive.
• As needed, provide EOC support and disaster response coordination across relevant agencies.

Education and Background:

• 5-7 years of relevant professional experience in the military, disaster response, emergency management or first responder fields
• Bachelor’s degree in Emergency Management, Public Administration or related field preferred
• Proven record of personnel management experience such as recruiting, managing, training, and developing employees and volunteers
• Proficient with technology tools and in remote working for communicating and coordinating with a large network of TR staff members, Greyshirts (volunteers), and external stakeholders
• Successful past performance in leading volunteers is highly desired

Special Requirements:

• This is a full-time; REMOTE position
• Can be based out of the following locations: New York (NY), New Jersey (NJ), Pennsylvania (PA), Virginia (VA), Maryland (MD), Massachusetts (MA), or Connecticut (CT)
• Provides a flexible & non-traditional work schedule
• Relocation expenses not provided
• Evening and weekend schedule supporting leadership meetings, video conferences, events, and operations
• Reliable transportation is required
• At least 25% non-local travel to support broader organizational activities focused within the assigned territory

What is the last date for applying to the job?

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