Part-Time Mental Health Provider

TalkNow is a 24/7, 365, on-demand telehealth service exclusively serving the higher education student & faculty population. As a part-time TalkNow Provider with TimelyCare, you will act as a primary form of emotional support for students and members (i.e., faculty & staff). We are seeking providers with a Master's degree in professional counseling, social work, or marriage and family therapy, who have experience with crisis intervention, de-escalation, risk assessment, and safety planning.

Location: Remote work environment. Remote work criteria includes maintaining approved internet speed, HIPAA-compliant workspace, and successful completion of credentialing, onboarding, and training programs.

Schedule: Wednesday through Saturday, 3pm - 1am (40 hours total)

What You'll Do:

• Provide crisis intervention, de-escalation, and triage support (phone, video, or chat).
• Act as a primary mental health provider with a person-centered, strengths-based approach.
• Collaborate with members to develop care plans, progress care, and conduct risk assessments.
• Document sessions, assessments, and care plans in the EHR.
• Adhere to clinical documentation quality standards, HIPAA/PHI, and telehealth regulations.

What You Bring:

• Master's degree (M.A./M.S.) in Psychology, Professional Counseling, Social Work, or Marriage & Family Therapy is required.
• Strong clinical writing, assessment, and active listening skills.
• Experience with crisis intervention and de-escalation.
• Experience providing therapeutic services to young adults, adolescents, at-risk populations, or in community mental health, crisis support, or college counseling environments.
• Licensed or provisionally licensed in North Carolina (preferred).

Who You Are:

• Able to adapt to member needs, use evidence-based modalities, and build rapport.
• Able to remain calm, assess, triage, and document sessions with members in crisis or experiencing self-harm/suicidal ideation.
• Able to support members with professionalism, empathy, and cultural humility.

What is the last date for applying to the job?

Which countries are accepted for this remote job?