Contractor Microsoft 365 Training & Migration Specialist

Role Summary: We are seeking an experienced Microsoft 365 Trainer & Migration Specialist who can deliver hands-on training to business users transitioning from Google Workspace (Gmail) to Microsoft 365 and manage the technical migration process.

Responsibilities:

• Deliver engaging and structured training sessions (basic to intermediate level) for administrative and frontline staff on Microsoft 365 tools including Outlook, Teams, OneDrive, SharePoint, and Office Web Apps.
• Customize training content based on participants’ prior use of Gmail and Google Drive.
• Provide post-training user support and tips for better adoption.
• Lead the end-to-end migration from Google Workspace to Microsoft 365, including:
1. Email migration (Gmail to Outlook)
2. Calendar, contacts, and Drive data transfer
3. Domain and DNS setup
4. License activation and basic Microsoft 365 tenant configuration
5. Ensure minimal disruption and proper documentation of the process.

Required Skills & Experience:

• Proven experience in both training and IT migration projects (minimum 3 years).
• Deep knowledge of Microsoft 365 apps, especially in web-based environments (Business Basic, F1).
• Experience migrating organizations from Google Workspace to Microsoft 365 (via native tools or third-party tools like BitTitan, CloudM, etc.).
• Strong communication and presentation skills.
• Ability to manage users with varying levels of digital literacy.
• Microsoft certifications such as MCT, MS-900, or equivalent are a plus.

Soft Skills:

• Clear communicator with strong interpersonal skills
• Patient, approachable, and able to simplify technical concepts for non-technical users
• Professional, reliable, and responsive

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