Full-Time Microsoft D365 Delivery Manager

Hands-on D365 Delivery Manager will be an integral part of the JS Held ERP Team delivering projects and leading domestic and international users/customers on D365 F&O and CE for finance & accounting, project accounting, procurement, Time & Expense and CE sales modules.

This highly skilled professional will help lead & execute on all major ERP projects with activities such as requirements, design gaps, configuration, data migration, integration, UAT and training activities from other systems to D365.

This individual will also work closely with Enhance (small new functionalities) & Support team providing technical level 4 guidance for Dynamics D365 F&O, and will work closely with finance & project controls team supporting their business processes

1. Lead and own solution design of Microsoft Dynamics D365 F&O across various finance & project accounting modules for a multinational organization
2. Manage & lead a small internal team on D365 related delivery projects
3. Function as a key contact internally and externally to advise on D365 technical designs and questions
4. Acts as liaison between the organization and application vendors as required for implementation, problem resolution, application upgrades and bug fixes
5. Lead and coach other project and support analysts on D365 design
6. Lead and assist with configurations, data migrations, and UAT workshops on D365 projects
7. Identify opportunities to optimize business processes and implement system improvements
8. Design configurable solutions wherever possible instead of customizations
9. Write, review, and approve FDDs created by other ERP analysts
10. Design and implement interfaces to other business applications
11. Apply system solutions to business problems through the design and programming of D365/AX
12. Keep abreast of emerging technologies around Dynamics 365
13. Develop new functionality and integrations with other systems as required to support business growth
14. Collaborate with other functional and technical D365 ERP team members within the ERP Team and other groups within the IT Department
15. Assist with enhance and support activities, conducting user training, solving break-fixes, gathering requirements, unit and regression testing for sprint and project items
16. Provide business analysis and recommend best courses of action focusing on business processes first, technology second
17. Review, analyze, and evaluate business systems and end-user needs
18. Propose solutions to best meet the requirements of the organization
19. Work with end users to solve day-to-day business problems using the functionality of D365 MS Dynamics AX
20. Set up procedures and testing methods to ensure the ongoing accuracy of data maintained within all applications
21. Act as liaison between the organization and application vendors as required for implementation, problem resolution, application upgrades, and bug fixes
22. Provide support and training to the user community
23. Over 15 years of ERP support and implementation experience with a minimum of 10 years of hands-on experience with configuring, designing, debugging, and testing Dynamics AX or D365 F&O for a global company
24. Broad D365 functionality expertise across Finance & Project Accounting modules
25. Extensive experience with localizations around VAT, Fixed assets and statutory reporting
26. Extensive experience migrating data from legacy systems into D365/AX
27. Extensive experience integrating third-party systems/ISVs with AX/D365
28. Strong knowledge of basic finance daily and month-end procedures and currency conversions
29. General knowledge of accounting principles and their flow in D365
30. Experience with Financial Reporter & PowerBI
31. Proficient with Excel and data skills
32. Experience troubleshooting within AX/D365 application
33. Ability to work independently with minimal supervision
34. Proven creative problem-solving ability and strategic thinking
35. Highly organized and able to work well with employees at all levels in the organization
36. Excellent customer service skills with the ability to interact with different levels of internal customers
37. Excellent organizational skills with the ability to balance multiple demands and thrive in a collaborative environment
38. Working knowledge of planning and execution of data conversion and integration processes as part of an AX/D365 deployment

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