Full-Time Middle System Business Analyst

Kyivstar.Tech is seeking a Middle System/Business Analyst. We are a Ukrainian hybrid IT company. Our mission is to create technological solutions for businesses and users.

Responsibilities:

• Lead new integrations from concept to implementation (supporting tasks aligned with the product roadmap).
• Develop technical documentation (BRD, SRS, API Specs, Admin Guides).
• Maintain and update current technical documentation.
• Support clients in defining integration requirements.
• Build a knowledge base for product events.
• Support the Sales Team in gathering client requirements for product customization.

Qualifications:

• Minimum 3 years of experience as a Systems/Business Analyst, focused on backend development.
• Proven experience in writing technical and project documentation.
• Experience with functional requirement formalization (functional decomposition, use cases, user stories, state modeling).
• Proficiency in UML notation (activity, sequence, state, use case diagrams; component, deployment diagrams).
• Strong understanding of data protocols (REST over HTTP, SMPP).
• Experience managing the full requirements lifecycle (prioritization, agreement, maintenance).
• Systems thinking and a client-oriented approach.

Benefits:

• Remote or office work option.
• Remote onboarding.
• Performance bonuses.
• Employee training programs.
• Health and life insurance.
• Wellbeing program and corporate psychologist.
• Kyivstar mobile communication expense reimbursement.

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