Contractor Monitoring & Automation EM7 Engineer

Role: Monitoring & Automation - EM7 Engineer Work Location: Remote - preferably Midwest and East Interview: Phone/Skype Job Type: Contract Pay rate: $60/hr C2C

JOB DESCRIPTION: Design, implement, and maintain monitoring solutions using ScienceLogic EM7 for collaboration, network and application infrastructures. ▪Configure and fine-tune ScienceLogic EM7 for optimal performance and efficient data collection, visualization, and alerting. ▪Proactively identify and troubleshoot performance issues across infrastructure components and provide timely resolutions. ▪Develop and maintain custom dashboards, reports, and alerts to meet operational and business needs. ▪Collaborate with other teams to ensure comprehensive monitoring coverage and support the continuous improvement of monitoring processes. ▪Provide ongoing technical support and training to teams utilizing ScienceLogic EM7. ▪Regular sync up with the stake holders to understand the business need. ▪Owning the root cause analysis process and ensure remediation of major issues. ▪Develop and maintain a working knowledge of existing and new technologies and be able to tie the design and implementation of infrastructure to the managed components. ▪Work with design & engineering teams to understand product and project requirements. ▪Perform an advanced Troubleshooting and Diagnosis of Complex Issues ▪Provide input to continuous improvement and process change suggestions. Design, implement, and maintain monitoring solutions using ScienceLogic EM7 for collaboration, network and application infrastructures. ▪Configure and fine-tune ScienceLogic EM7 for optimal performance and efficient data collection, visualization, and alerting. ▪Proactively identify and troubleshoot performance issues across infrastructure components and provide timely resolutions. ▪Develop and maintain custom dashboards, reports, and alerts to meet operational and business needs. ▪Collaborate with other teams to ensure comprehensive monitoring coverage and support the continuous improvement of monitoring processes. ▪Provide ongoing technical support and training to teams utilizing ScienceLogic EM7. ▪Regular sync up with the stake holders to understand the business need. ▪Owning the root cause analysis process and ensure remediation of major issues. ▪Develop and maintain a working knowledge of existing and new technologies and be able to tie the design and implementation of infrastructure to the managed components. ▪Work with design & engineering teams to understand product and project requirements. ▪Perform an advanced Troubleshooting and Diagnosis of Complex Issues ▪Provide input to continuous improvement and process change suggestions. 2 years prior experience in the support of complex, Linux based enterprise software applications. ▪Must be familiar with common administrative commands as well as able to write scripts in one of the major shells. ▪Basic understanding of various devices in Collaboration, Network, DataCenter and Security portfolios ▪Understanding of MySQL, PostgreSQL or SQLite ▪Ability to construct SQL statements to query and occasionally update information in a database. ▪Good understanding of SNMP protocol. Must demonstrate familiarity with SNMP commands, MIBs and OIDs. ▪Hands of experience with one or more scripting/programming languages (Bash/POSIX, Perl, Python, C, Go, PHP) ▪Ability to multi-task and manage multiple priorities in a fast-paced environment.

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