Full-Time Operations Coordinator, HB Coding

The Operations Coordinator, HB Coding reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Essential Duties and Responsibilities:

1. Oversees daily operations; provides direction, orientation training, and mentoring of staff
2. Monitors all areas of Coding responsibilities pertaining to compliance with regulatory group standards
3. Serves as Subject Matter Expert (SME) within the division
4. Designs and implements workflow processes to support continuous improvement
5. Participates in continuing education, collaborates with Coding Educators, and provides education for operational processes
6. Assists with employee engagement and promotes teamwork
7. Prepares division schedule for adequate daily coverage and supports management A/R goals
8. Collaborates with other divisions on maintaining the content of the Team Site/SharePoint
9. Collaborates with manager to complete staff performance reviews
10. Counsels staff when minimum required performance is not achieved
11. Reviews and analyzes performance data
12. Responds to NMHC physicians, clinicians, and support staff regarding issues and concerns relating to system and coding results
13. Coordinates the implementation of department-specific projects; leads system testing and staff training efforts
14. Provides day-to-day monitoring of staffing levels and work activity, and supports Coding management
15. Collaborates with the Epic team to ensure efficient workflows
16. Analyzes and identifies opportunities to reduce denials from a coding perspective
17. Assists with budget preparation, identifies ideas for increasing efficiencies and cost savings
18. Participates in other organizational meetings as required
19. Trains new hires and on-boards contract coders
20. Compiles monthly productivity and quality statistics and reports the results to Coding Manager
21. Through day-to-day interactions with staff, identifies areas of educational opportunity at an individual or team level
22. Regular travel to all NM locations/regions as specified by department manager to support team
23. Facilitates staff huddles to educate team members, updates all resources on the Shared Drive
24. Assists with administrative supervisory functions such as handling requests for paid time off (PTO), creating and maintaining schedules, managing staff hours and verifying accuracy of timesheets for payroll
25. Assist in the development and maintenance of department policies and procedures

Qualifications:

• RHIT, RHIA or CCS credentialed
• 5 years of coding experience in an acute healthcare setting
• Leadership experience
• Critical thinking skills, decisive judgment and the ability to work with minimal supervision
• Must be able to work in a stressful environment and take appropriate action

Preferred Qualifications:

• Bachelor’s degree in related field
• 7 years of coding experience in an acute healthcare setting

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