Full-Time Operations Coordinator (HB Coding)

The Operations Coordinator, HB Coding reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Key Responsibilities:

• Oversee daily operations and provide direction, training, and mentoring to staff.
• Monitor all Coding responsibilities to ensure compliance with regulatory standards.
• Serve as Subject Matter Expert (SME) within the division.
• Design and implement workflow processes for continuous improvement.
• Participate in continuing education, collaborate with Coding Educators, and provide education for operational processes.
• Assist with employee engagement and teamwork.
• Prepare division schedules to support management A/R goals.
• Collaborate with other divisions to maintain Team Site/SharePoint content.
• Collaborate with manager to complete staff performance reviews.
• Counsel staff on performance issues.
• Respond to NMHC physicians, clinicians, and support staff regarding system and coding concerns.
• Coordinate department-specific projects; lead system testing and staff training.
• Monitor staffing levels and work activity, and support Coding management.
• Collaborate with the Epic team to ensure efficient workflows.
• Analyze and identify opportunities to reduce coding denials.
• Assist with budget preparation, identifying ideas for efficiency and cost savings.
• Participate in organizational meetings as required.
• Train new hires and onboard contract coders.
• Compile monthly productivity and quality statistics and report to Coding Manager.
• Identify educational opportunities for staff.
• Regular travel to NM locations as specified by the manager.
• Facilitate staff huddles, and update resources on the Shared Drive.
• Assist with administrative supervisory functions, such as PTO requests, scheduling, staff hours management, and timesheet verification.
• Assist in the development and maintenance of department policies and procedures.

Required Qualifications:

• RHIT, RHIA, or CCS credentialed
• 5 years of coding experience in an acute healthcare setting
• Leadership experience
• Critical thinking skills, decisive judgment, and ability to work with minimal supervision.
• Ability to work in a stressful environment and take appropriate action.

Preferred Qualifications:

• Bachelor’s degree in a related field
• 7 years of coding experience in an acute healthcare setting

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