Full-Time Operations Manager

Grantek Systems Integration seeks an experienced Operations Manager to lead and inspire a multidisciplinary team for successful project execution and exceptional client service.

Responsibilities:

• Lead project teams for efficient execution, high-quality work, and chargeability targets.
• Drive outstanding customer experiences by building strong client relationships and addressing needs proactively.
• Support proposal development and contribute to securing new business.
• Foster continuous improvement, innovation, and operational excellence.
• Mentor direct reports, conducting regular performance reviews and professional development.
• Promote a positive and collaborative work environment aligning with company strategy.
• Stay updated on industry trends and best practices to enhance service offerings.
• Engage in strategic planning and decision-making alongside the District Leader.
• Travel up to 10% outside the district.

Must-Haves:

• At least 8 years in operations or sales in a technical or engineering industry.
• Proficiency in project management methodologies (PMM), sales processes, and engineering design.
• Strong leadership, problem-solving, and decision-making abilities.
• Excellent communication skills and ability to inspire/mentor teams.
• Customer-centric approach focused on high-quality service.
• Business acumen with strategic thinking and calculated risk-taking.

Nice-to-Haves:

• Experience managing small to mid-sized teams.
• Entrepreneurial mindset with drive for innovation and efficiency.
• Strong adaptability, organization, and results-driven approach.

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