Full-Time Operations Manager
Valuable Recruitment is hiring a remote Full-Time Operations Manager. The career level for this job opening is Manager and is accepting Eastern Europe, South Africa based applicants remotely. Read complete job description before applying.
Valuable Recruitment
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You’re an operations-focused problem solver who thrives in small, fast-scaling environments. You have a strong grasp of systems, workflows, and process design and you know how to make teams run smoothly, efficiently, and predictably.
You combine structure with initiative: you can see inefficiencies, design better processes, and ensure teams follow them consistently. You’re equally comfortable mapping workflows as you are leading people to accountability.
You’re not a passive executor, in fact you’re the person who ensures everything actually gets done.
Top 5 Objectives- Map, document, and structure all workflows (onboarding, marketing, content, chat, reporting).
- Implement clear systems and SOPs in ClickUp to manage daily execution.
- Align and train the team on operational discipline, accountability, and reporting cadence.
- Maintain consistent KPI tracking and weekly reporting accuracy.
- Optimize workflows and improve scalability while reducing CEO involvement.
- Design and document the company’s operational structure and standard procedures.
- Collaborate with the dedicated ClickUp Builder to develop and optimize dashboards, automations, and reporting systems.
- Train department leads (Chat, Marketing, Project Management) on systems usage and KPI reporting.
- Monitor deliverables, ownership, and performance alignment across all departments.
- Report weekly to founders with summaries on KPIs, execution bottlenecks, and improvement actions.
- Continuously refine systems for speed, clarity, and scalability.
- 2+ years of experience in operations, systems, or process management.
- Experience in digital agency or startup environments managing small, high-performance teams.
- Proven ability to design and implement scalable systems (ClickUp, Notion, or Monday).
- Proficiency in KPI tracking, SOP rollout, and process optimization.
- Strong communication and team leadership skills.
- Based in Eastern Europe or South Africa.
- Experience in creator or influencer management.
- Background in marketing, content operations, or team scaling.
- Familiarity with reporting automation and cross-department collaboration tools.