Part-Time Patient Access Specialist (Remote - IL, IN, IA, or WI)

• Practices Patients First philosophy and adheres to high standards of customer service.
• Responds to questions and concerns.
• Maintains patient confidentiality per HIPAA regulations.
• Provides customer service to patients.
• Identifies and collects patient demographic information.
• Schedules appointments and performs medical necessity checks.
• Informs patients of financial account issues and completes out-of-pocket estimations.
• Manages work schedule efficiently and completes tasks on time.
• Participates in Quality Assurance reviews.
• Uses service recovery skills to solve problems.
• Utilizes department and hospital policies and procedures.
• Communicates information regarding physician referrals and insurance consultations.
• Verifies insurance eligibility and benefit levels.
• Completes handoff instructions and notes in Epic.
• Understands minimum data set required for registration.
• Evaluates procedures and suggests improvements.

What is the last date for applying to the job?

Which countries are accepted for this remote job?