Part-Time Patient Access Specialist (Remote - IL, IN, IA, or WI)

• Practices Patients First philosophy.
• Maintains patient confidentiality per HIPAA regulations.
• Provides exceptional customer service.
• Correctly identifies and collects patient demographic information.
• Reaches out to patients to schedule appointments.
• Performs medical necessity checks.
• Completes out-of-pocket estimations.
• Manages work schedule efficiently.
• Participates in Quality Assurance reviews.
• Uses effective service recovery skills.

• Communicates information about physician referrals and insurance.
• Provides professional communication.
• Demonstrates teamwork.

• Utilizes online order retrieval systems.
• Verifies insurance eligibility.
• Completes handoff instructions in Epic.

• Proactive in preventing issues with patient visits.
• Collects and verifies critical data.
• Evaluates procedures and suggests improvements.
• Acts as a training resource.

• High School diploma or equivalent.
• 2-3 years customer service or medical office experience.
• Excellent communication skills.
• Computer proficiency.
• Ability to type 40 wpm.
• Multi-tasking ability.
• Customer service orientation.

• Additional education.
• Additional language skills.
• Healthcare finance/insurance experience.
• Knowledge in a healthcare setting.

What is the last date for applying to the job?

Which countries are accepted for this remote job?