Full-Time Patient Collections Account Manager

Gen4 Dental is hiring a remote Full-Time Patient Collections Account Manager. The career level for this job opening is Experienced and is accepting Tempe, AZ based applicants remotely. Read complete job description before applying.

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Gen4 Dental

Job Title

Patient Collections Account Manager

Posted

Career Level

Full-Time

Career Level

Experienced

Locations Accepted

Tempe, AZ

Job Details

The Patient Collections Account Manager connects with individuals and helps them navigate dental billing. They tackle billing complications and negotiate payment arrangements. Success is measured by a reduction in A/R balances.
Duties and Responsibilities
  • Account Management: Provide collection support to execute A/R goals, review accounts past 60 days, maintain accurate records.
  • Patient Communication: Contact patients via phone, email, text and mail to discuss balances and options.
  • Payment Processing: Collect payment plans or re-negotiate options. Process payments accurately.
  • Billing and Claims Resolution: Collaborate to resolve discrepancies and billing issues. Follow up on unpaid claims and appeal denials.
  • Reporting and Documentation: Generate reports, send patient statements, ensure HIPAA compliance.
  • Team Collaboration: Work closely with team members, develop office relationships, and participate in meetings.
Qualifications
  • High school diploma or equivalent; associate or bachelor’s degree preferred.
  • Minimum 2 years of experience in dental billing, collections, or related field.
  • Strong understanding of dental billing and insurance processes.
  • Excellent communication and negotiation skills.
  • Proficiency in billing software and Microsoft Office Suite.
  • Ability to handle sensitive information confidentially.
Working Conditions: Office environment. Prolonged sitting. Minimal travel.
Equal Opportunity Employer

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Patient Collections Account Manager at Gen4 Dental is 9th of October 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Tempe, AZ ] applicants. .

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