Full-Time Platform Engineer

Position Overview We are seeking an experienced Platform Engineer to join our Infrastructure and DevOps Team. Reporting to the DevOps Manager, this role is crucial for ensuring secure, reliable, cost-optimized, and high-performing production systems.

Responsibilities

• Oversee and maintain production environments for optimal performance, security, reliability, and cost-efficiency.
• Implement and manage AWS services (EC2, Elastic Load Balancers, RDS, DynamoDB, Route 53, and networking).
• Manage and configure NGINX and reverse proxy setups.
• Develop and maintain disaster recovery plans and procedures.
• Manage containerized applications in production using Docker.
• Assist in migrations from Elastic Beanstalk to ECS/EKS.
• Utilize Datadog and log analysis for effective troubleshooting.
• Monitor system performance and implement performance tuning as needed.
• Implement IaC and Configuration Management tools (Terraform, Ansible).
• Develop Bash and Python scripts for automating infrastructure tasks.
• Handle requests from other teams for access, backups, IP whitelisting, and database synchronization.
• Provide technical assistance for client setups (SSO, EPOS printer).
• Participate in on-call rotations for Tier 3 support.
• Collaborate with Client Success and Product Development teams during client go-live events.
• Work closely with DevOps engineers on cloud architecture and automation.
• Collaborate with the ITSEC team to ensure security compliance.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
• 5+ years of experience in platform engineering or similar roles.
• Proficiency in AWS services (Elastic Beanstalk, EC2, Load Balancers, networking, Route 53, RDS, DynamoDB, Systems Manager, Secrets Manager, Certificate Manager, Transfer Family).
• Experience with Docker and containerized applications.
• Familiarity with NGINX and reverse proxy configurations.
• Proficiency in troubleshooting with log analysis and monitoring tools (Datadog).
• Strong scripting skills in Bash and Python.
• Self-motivated, proactive, and able to independently address challenges.
• Excellent problem-solving and attention to detail skills.
• Excellent verbal and written communication skills.

Preferred Qualifications

• Experience with IaC tools (AWS CloudFormation, Terraform, Ansible).
• Experience with large-scale cloud migrations and containerization.
• Experience with Grafana, Prometheus, and OpenTelemetry.
• Knowledge of Java applications.
• Experience with load testing and performance tuning (K6, JMeter).
• Familiarity with the AWS Well-Architected Framework.
• Experience with Jira, Jira Service Management, Confluence, Git, GitHub, GitHub Actions, Jenkins.

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