Full-Time Portfolio Co-Ordinator

Are you a natural organizer with a knack for keeping teams aligned and projects on track? At Wavenet, we’re looking for a proactive Portfolio Coordinator to support the successful management of our growing product portfolio.

In this pivotal role, you’ll act as the glue between cross-functional teams—coordinating activity, tracking progress, and ensuring smooth communication. While you won’t be responsible for delivering projects directly, your input will be essential in helping the business maintain a consistent, structured, and high-quality approach to product management.

What You’ll Be Doing

• Support and coordinate product lifecycle activities across teams including Product Management, Pre-Sales, Sales, and Marketing.
• Track product development progress and ensure key milestones are met using our Product Lifecycle Management (PLM) process.
• Schedule and coordinate Product Board meetings—set agendas, take minutes, track actions, and ensure visibility across the business.
• Maintain accurate and centralized documentation on SharePoint, including checklists, meeting notes, and consultation records.
• Drive consistency by ensuring product documentation (Fact Sheets, Service Descriptions, Operational Handbooks) meets required standards and templates.
• Help manage Wavenet’s Sales Hub, keeping sales enablement resources and documentation organized, current, and accessible.
• Coordinate and publish Wavenet’s "WTF" sales enablement training program, managing diaries, sessions, and recordings.
• Identify process improvements to boost efficiency and collaboration across portfolio operations.

What You’ll Bring to the Role

• Exceptional organizational skills and a meticulous eye for detail
• Confident communication skills—both written and verbal—essential for engaging with stakeholders at all levels
• A proactive, can-do attitude, with the initiative to streamline processes and introduce improvements
• The ability to build strong working relationships across departments and levels of seniority
• Adaptability and a calm approach when dealing with multiple projects, teams, and deadlines
• A solid understanding of IT, voice, and cybersecurity technologies, with knowledge gained through both training and hands-on experience
• Experience using document management tools like SharePoint
• A clear grasp of the customer journey, ensuring internal teams are equipped to deliver a consistent and positive experience when products are launched or retired
• A thoughtful balance of analytical thinking and creative problem-solving, helping to shape how our portfolio is understood and used by the wider business

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