Full-Time Portfolio Delivery Manager

Portfolio Delivery Manager is responsible for the end-to-end delivery process of projects and programmes for the product pillar and the overall success and efficiency of Project Management delivery to NEC Public Safety customers. This role ensures projects within the Public Safety portfolio meet agreed budget, time, and quality criteria. Leading a team of Programme and Project Managers, resource management and optimising utilisation forms a significant part of this role.

The Portfolio Delivery Manager will work from Chippenham and Nottingham, but regular travel to and working at these sites will be required based on business need. Travel for Customer/Supplier meetings as and when required, will also be key to the success of this role.

Responsibilities:

• Develop and execute the overall project and programme delivery strategy.
• Manage the portfolio of projects and programmes, including resource allocation, prioritisation, and scheduling.
• Collaborate with sales and business development teams to assess and estimate the resources, time, and effort required to deliver new opportunities.
• Act as an escalation point of contact for customers during the delivery process.
• Build and maintain strong relationships with internal stakeholders.
• Oversee management of third-party providers.
• Identify and assess potential risks and issues related to project delivery for all projects.
• Ensure appropriate allocation of resources, including human resources, infrastructure, and budget.
• Lead and manage a team of project and programme managers.
• Establish and enforce quality assurance processes and standards.
• Foster collaboration and effective communication among cross-functional teams.
• Drive continuous improvement initiatives within the delivery organisation.
• Customer Escalation Management

Experience of operating and influencing at a senior level. Experience of managing implementations and projects in a multi-disciplined team across several geographic locations. Knowledge and delivery experience in Public Safety. Experience of delivering process optimization, efficiency gains, and improved customer outcomes. Experience of implementing standardised methodologies and frameworks to ensure consistent and effective service delivery. Experience of communicating effectively with customers and internal stakeholders.

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