Full-Time Principal Observability Engineer

• Design and implement comprehensive observability solutions.
• Collaborate with development, operations, and SRE teams to identify performance metrics.
• Ensure early resolution of issues to reduce downtime and improve user experience.
• Build dashboards, alerts, and reports that provide visibility into system performance.
• Implement solutions, ensuring that the right people are notified in case of issues.
• Fine-tune backend configurations to match customer traffic patterns.
• Lead junior engineers and encourage a culture of continuous improvement.
• Configure applications to collect telemetry data, including metrics, logs, and traces.
• Define requirements and advocate for tooling improvements that reduce manual effort
• Guide system optimization to ensure that our practices evolve with the latest trends.
• Design and implement end-to-end observability solutions that integrate with Dynatrace and ServiceNow CMDB.

• 10–15 years of experience in software engineering, DevOps, SRE, or platform operations roles.
• Programming background in Python, and experience with Dynatrace.
• History of implementing end-to-end observability architecture
• Proficiency in Infrastructure as Code (IaC) and configuration management
• Working knowledge of cloud-native infrastructure, distributed microservice architectures, and CI/CD pipelines.
• Hands-on experience with Jira or similar systems.
• Familiarity with observability tools (e.g., metrics, logging, and tracing platforms).
• Hands-on experience building dashboards
• Certifications in cloud platforms (e.g., AWS Certified DevOps Engineer, Azure DevOps Engineer Expert).
• History of developing technical teams.
• Proficiency in IT service management tools like ServiceNow.

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