Full-Time Principal Platform Architect - Financial Services

ServiceNow is hiring a remote Full-Time Principal Platform Architect - Financial Services. The career level for this job opening is Expert and is accepting Addison, Texas based applicants remotely. Read complete job description before applying.

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ServiceNow

Job Title

Principal Platform Architect - Financial Services

Posted

Career Level

Full-Time

Career Level

Expert

Locations Accepted

Addison, Texas

Job Details

Role Overview
Architects guide customers through digital transformation, lead solutioning discussions, and drive successful project delivery. They provide thought leadership and expert guidance to ensure customers achieve long-term value from the ServiceNow platform, align business objectives with technology solutions, and scale ServiceNow expertise.
Unique Job Responsibilities
  • Act as an expert across contracts, providing architectural guidance and best practices.
  • Build strong relationships with customer leaders to align ServiceNow solutions with business strategy.
  • Collaborate with teams to bridge the gap between sales, solutioning, and execution.
  • Contribute to leading practices and thought leadership.
Platform Architect Specifics
  • Technical advisory role, helping customers establish a technical foundation and design solutions for business outcomes.
  • Ensure customers leverage leading practices around instance strategy, technical governance, and data.
  • Guide employees on delivering a solution on the technical architecture.
  • Interface with customers across teams by structuring solutions.
Responsibilities:
  • Work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions
  • Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions
  • Provide a variety of knowledge across multiple workflows
  • Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision
  • Translate goals to outcomes into a customer roadmap
  • Translate business information and technical requirements into an architectural blueprint to achieve complex goals
  • Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications
  • Manage technical governance, and a delivery operating model and governance
  • Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices
  • Support the sales effort by scoping and estimating the engagement and change orders
  • Be an active contributor of leading practices and expertise related to the ServiceNow platform
  • Maintain skills / certifications on relevant technologies and workflows
  • Support the professional development of others through mentoring

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Principal Platform Architect - Financial Services at ServiceNow is 19th of November 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ Addison, Texas ] applicants. .

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