Full-Time Principal Site Reliability Engineer

• Lead project work to build and maintain platform features that cut across the Expel product’s reliability, networking, and cloud infrastructure.
• Contribute by pushing IaC commits daily, with occasional opportunities to write and test application code in Python, Golang, and Javascript
• Mentor and motivate service owners on how to use the platform in order to deploy, measure, monitor, and operate their own services at scale.
• Participate in a weekly support rotation that includes taking the on-call pager and providing nearly on-demand working-hours support to platform users.
• Lead incident response, triage, and root cause analysis support

• A passion for learning and improving your work product
• Significant experience operating Kubernetes within highly distributed environments
• Experience running systems in GCP or AWS
• Exposure to monitoring and observability infrastructure and standard methodologies
• An understanding of infrastructure-as-code practices, tools, and patterns
• Some experience developing software in Linux environments, preferably with Python and/or Golang
• A customer-minded approach that enables the success of platform users as well as building trust across the organization.
• A collaborative disposition that allows you to work optimally on and across teams
• Six years of systems experience either in operations or development

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