Full-Time Product Manager

• Build and maintain a backlog of work for engineering by collecting bugs and feature requests, identifying patterns, and prioritizing.
• Collaborate with CS/AM on escalations to determine priority.
• Manage sprint scope changes.
• Gather requirements with clients and stakeholders and document findings.
• Deploy discovery techniques to de-risk and scope the value, usability, feasibility, and business viability.
• Understand user workflows and get a sense of direction for the user experience.
• Work closely and collaboratively with UX designers.
• Lead solution design discussions.
• Plan sprints and build project milestones, and continuously liaise among stakeholders and engineering.
• Build and maintain quarterly, annual roadmaps.
• Develop a product vision.
• Lead daily scrums and work closely with developers to ensure timeliness of deliverables.
• Keep stakeholders looped into the status and progress.
• Demo frequently.
• Continuously prompt, gather, sort, and implement feedback.
• Conduct UAT.
• Put the final stamp of approval and backing behind features.
• Enable sales and client services teams.
• Develop and share documentation on how new features work, and share information with the Helpdesk admin.
• Train internal teams.
• Help setup demos.
• Develop rollout plans alongside stakeholders, communications and marketing teams.
• Flag and plan beta tests to further de-risk, gather feedback to quickly iterate.
• Define and measure adoption and usage for existing modules and new features.
• Report quarterly on base metrics and changes over time.

• 3+ years experience as a Product manager at a SaaS company.
• Customer Knowledge- expert on the customers issues, pains, desires, how they think , how they work, what makes them buy a product.
• Data Knowledge- Need to do continuous qualitative and quantitative analysis to deeply understand why customers behave the way they do, and what they are doing.
• Business Knowledge-Have deep knowledge of the ALIS product, and how the product matters to the business. Know your stakeholders, and the constraints they operate under, and commit to delivering solutions that are consistent with those constraints.
• Market & Industry Knowledge- Have deep knowledge of competitors, tech trends, customer behaviors and expectations, and follow relevant industry news and analysis.
• Pod Leadership-Have deep commitment to bravely leading the pod, and being the first to stick your neck out, keep work flowing, communicating clearly and turning your team into a well oiled machine.

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