Full-Time Product Manager - NEC Housing

• Join us as a Product Manager for NEC Housing!
• Play a pivotal role in shaping innovative products for the Social Housing sector.
• Focus on case management and customer engagement.
• We’re committed to helping customers deliver better services.

Key Responsibilities:

1. Conduct market research to understand legislative, regulatory, and economic trends.
2. Become the subject matter expert in your product area.
3. Collaborate with customers to capture insights and shape requirements.
4. Define customer business needs and objectives.
5. Create requirements, user stories, and wireframes.
6. Partner with Technical Authors to produce product documentation.
7. Build business cases including market uptake, pricing, and margin analysis.
8. Identify and manage third-party requirements.
9. Define and maintain the product roadmap.
10. Support Pre-Sales and Sales teams with bid responses and proposals.
11. Deliver presentations.
12. Contribute to product launch activities.

Essential Criteria:

• Experience in UK Social Housing.
• Strong knowledge of project life cycle and methodologies.
• Experience defining product enhancements and UI/UX design.
• Experience with housing management systems or related software.
• Experience with Document Management, Case Management, and Customer Engagement solutions.
• Excellent presentation and communication skills.
• Full, valid UK/EC driving licence for travel.

Desirable:

• Proven ability to build relationships.
• Effective time management and resource allocation.
• Strong decision-making skills.
• Experience in end-to-end product life cycle management.
• Experience designing digital solutions, including mobile apps and web platforms.
• Proficiency in tools such as Figma and JIRA.

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