Full-Time Program Coordinator - Dietary Supplements

Job Purpose: Supports compliance activities for product and site certifications on the INFORMED Programs.

Role Summary:

• Confirms program documentation & sample testing completion.
• Issues certificates to members.
• Facilitates site certifications with manufacturing sites & colleagues.
• Tracks blind sampling, ensuring adherence to requirements.
• Assists in post-certification surveillance & compliance.
• Manages program non-compliance cases.
• Reviews MAQs & raw material lists.
• Contributes to report preparation, monitoring, & management of actions related to site audits.
• Attends site audits (when necessary).
• Generates & distributes data reports.
• Maintains traceability of records.
• Organizes & maintains documents in CRM (Salesforce) & shared drives.
• Fields technical & compliance inquiries.
• Performs invoicing activities (when required).

Qualifications:

• Bachelor's degree (or equivalent) in science, business, or related field.
• Strong IT competence (Word, Excel, Database).
• Strong written, verbal, & electronic communication skills.
• Well-organized with attention to detail.
• Strong interpersonal skills.
• Excellent time management, ability to multitask.

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