Full-Time Program Manager

This Position is Contingent on Contract Award. International SOS Government Medical Services, Inc. is looking for qualified individuals to provide project management for The Navy Fleet and Family Support Program (FFSP) leadership.

• Responsible for the overall contract management of the U.S. Navy’s Fleet and Family Support Program to include the administration, conduct and performance of assigned staff.
• Assess effectiveness of FFSP Family Readiness program contract execution.
• Identify challenges and solutions in program execution.
• Recommend adjustment to programs or changes to policy and procedures to increase efficiency and effectiveness of FFSP Family Readiness Programs.
• Analyze data gathered, prepare reports and provide briefings of recommendations.
• Provide program guidance for the delivery of services for Family Readiness Programs throughout the Fleet and Family Support Program (FFSP).
• Continually research and analyze new or best management practices for application to programs or operations.
• Identify best practices for program delivery and program implementation to ensure the program is current and relevant.
• Plan, coordinate, organize, and develop program implementation guidance for Family Readiness Programs that are designed to enhance the effective use of total resources in the operation of FFSP activities.
• Oversee the contract’s training plan.
• Submitting project deliverables and ensuring that they adhere to quality standards.
• Provide status reports by gathering, analyzing, and summarizing relevant information.
• Establishing effective project communication plans and ensuring their execution.
• Facilitating contract change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Ensuring that all Standard Operating Procedures (SOPs) and Policies are implemented and followed by all staff.
• Identifying and developing new opportunities with clients.
• Obtaining customer acceptance of project deliverables while managing customer satisfaction within project transition periods.
• Assist Director of Clinical Operations in developing yearly budgets.
• Participate in the development, implementation, maintenance, and evaluation of Family Readiness Programs when requested.
• Perform a wide range of program analysis activities on Cross-Functional Team working groups to identify and rectify systemic/programmatic issues.

Quality Assurance: Responsible for the overall contract quality of the of world-wide U.S. Navy FFSP.

Required Skills and Knowledge: Educational requirements include a bachelor’s degree in a related field or a combination of education and experience equivalent to a bachelor’s degree, OR six years equivalent experience in a related field. PMP preferred but not required. Knowledge of relevant DOD, federal and state laws and regulations; pertinent laws, regulations, and relevant policies related to FFSP Family Readiness programs, operations and service delivery. Skill in developing new procedures and approaches to identify and resolve significant issues and problems. Must have the ability to prepare and conduct management briefings to communicate recommendations to supervisory authority. Working knowledge of Microsoft 365. Individual should be detail-oriented, self-motivated and able to work autonomously.

Required Work Experience: Demonstrated experience providing project management services is required. Large project management is preferred. Demonstrable experience of leading a large team. Excellent planning, organizational and accuracy/attention to detail skills. Project Managers shall possess a broad range of specialized work experience including working with large organizations, support programs, data systems, as well as a basic understanding of FFSP family programs and military or civilian social service agencies programs. Strong oral and written communication, assessment, data management, and advocacy skills are required. Excellent planning and organizing skills. Working knowledge of project management tools. Knowledge of the FFSMIS system is desired but not required. As this is worldwide program, a valid U.S. passport is needed for any overseas required travel.

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