Full-Time Program Manager

• Ensure internal and external customer management through effective communication.
• Oversee service and project delivery through active leadership of the PM team.
• Ensure projects are initiated, aligned, and delivered in accordance with the most appropriate delivery model and project management best practices.
• Provide high-quality portfolio risk analysis, tracking, acting upon, and communicating risks appropriately to Customers.
• Monitor KPIs such as profitability, revenue, utilization, and attrition, and take active actions to keep them at the best possible level.
• Be a resource and people manager. Actively participate in the planning of required hires in collaboration with the Recruiting team, and ensure the professional growth of onboarded individuals
• Be an entrepreneur and act as a Customer’s agent, developing customer relationships and business insight, and proposing additional services that clients may require.
• Participate in the pre-sale and up-sale for current accounts
• Take an active part in business and contract negotiations, including defining business terms in contracts
• Take corrective actions required to deliver the full scope with the desired quality, on time, and within the budget (including scope change management, risk mitigation, etc.)
• Manage project staff (partially): track, coordinate, notify management of staff career development needs, and help prevent team conflicts
• Participate in pre-sales activities

• At least 5 years of project management experience
• Strong knowledge of project and program management methodologies, tools, and techniques
• Experience as a business development manager
• Ability to manage projects directly or supervise other PMs
• Advanced level of English
• Automotive domain knowledge
• Strong risk management skills
• Advanced understanding of corporate environments and business objectives, with the ability to propose effective solutions to achieve them
• Strong communication and presentation skills to communicate effectively with Сustomers and project teams
• Strong organizational, negotiation, and conflict-resolution capabilities
• Strong tactical planning and leadership skills

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