Full-Time Program Manager CCaaS / SaaS

Sprinklr is hiring a remote Full-Time Program Manager CCaaS / SaaS. The career level for this job opening is Manager and is accepting USA based applicants remotely. Read complete job description before applying.

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Sprinklr

Job Title

Program Manager CCaaS / SaaS

Posted

Career Level

Full-Time

Career Level

Manager

Locations Accepted

USA

Salary

YEAR $146000 - $244000

Job Details

We are seeking a highly skilled and experienced Global Program Manager to lead the large-scale, complex global rollout of Sprinklr SaaS & CCaaS products.

Responsibilities:

  • Program Leadership: Oversee the planning, execution, and delivery of the global rollout of Sprinklr SaaS & CCaaS products.
  • Stakeholder Management: Engage with key stakeholders to ensure clear communication.
  • Resource Management: Allocate, coordinate and manage resources across different regions and functions.
  • Risk Management: Identify, assess, and mitigate risks associated with the program.
  • Performance Tracking: Monitor program performance and report on progress.
  • Continuous Improvement: Implement best practices to enhance program efficiency.
  • Compliance: Ensure all program activities comply with relevant regulations.
  • Financial Management: Manage program budgets.
  • Mentorship: Supervise and mentor program teams.

Requirements:

  • Bachelor's degree in business administration, Project Management, IT or related.
  • Minimum of 7-10 years of experience in program management.
  • Strong understanding of SaaS and CCaaS products & technology.
  • Proven ability to lead and motivate cross-functional teams.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and analytical skills.
  • Ability to adapt to changing priorities.
  • Experience in negotiation and conflict resolution.

FAQs

What is the last date for applying to the job?

The deadline to apply for Full-Time Program Manager CCaaS / SaaS at Sprinklr is 2nd of August 2025 . We consider jobs older than one month to have expired.

Which countries are accepted for this remote job?

This job accepts [ USA ] applicants. .

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