Full-Time Program Manager for Business Partners
ServiceNow is hiring a remote Full-Time Program Manager for Business Partners. The career level for this job opening is Manager and is accepting Santa Clara, CALIFORNIA based applicants remotely. Read complete job description before applying.
ServiceNow
Job Title
Program Manager for Business Partners
Posted
Career Level
Full-Time
Career Level
Manager
Locations Accepted
Santa Clara, CALIFORNIA
Salary
YEAR $162600 - $284600
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Job Details
The Customer Excellence Group is seeking a Program Manager for Business Partners to drive the strategy, execution, and scaling of autonomous implementation efforts through ServiceNow’s partner ecosystem. You will collaborate with internal and external partners to accelerate adoption of AI-first, autonomous solutions for ServiceNow customers. Your goal: compress time to first use, accelerate adoption, and deliver an excellent, AI-enabled implementation journey.
- Scale Partner Engagement: Identify, onboard, and prioritize partners for autonomous implementation initiatives.
- Enablement Pathways: Curate and deliver enablement curricula, assets, and certification programs for autonomous setup and deployment.
- Build AI Enablement: Curate curricula and assets; define certification & badging for autonomous setup and deployment; align incentives to capability growth and outcomes.
- Unified Playbooks: Partner with internal teams to develop and maintain playbooks and packaged offerings.
- 5+ years managing partner programs in enterprise software.
- Experience operationalizing partner capabilities for innovative technology.
- Strong commercial acumen and program execution across global stakeholders.
- Familiarity with AI-first implementation initiatives; understanding of LLM/GenAI fundamentals.
- Enterprise Implementation experience preferred.
- Proven cross-functional leadership and executive communication skills.
- Experience in instituting governance and supporting CoE review mechanisms.
- Prior ServiceNow partner ecosystem experience preferred.
- Ability to travel up to 50% annually
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Program Manager for Business Partners at ServiceNow is
14th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Santa Clara, CALIFORNIA
] applicants. .
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