Full-Time Program Manager - Global Trade Systems

Develops a strong understanding of WD’s Trade Operations IT Assets (Global Trade Management & Customs Management System’s).

Maps and maintains the end-to-end system architecture and design clearly showing connectivity with upstream and downstream systems respectively.

Partner with business units/functions and IT teams to design and deliver systemic compliance solutions to support import/export regulatory requirements.

Develops a governance model for managing the GTM project funnel.

Leads broad range of complex projects, where Global Trade owned assets are the primary systems impacted.

Engages with Application partner (oracle) in platform enhancement by actively participating in Oracle Idea Lab.

Coordinate the delivery of comprehensive requirements, supporting project team’s comprehension of scope.

Contribute to priority projects by adding creative insights and developing recommendations.

Identify opportunities for process improvement and lead/develop recommendations and provides insight for management.

Define and review system performance metrics on a regular basis, identifying opportunities for improvement actions to address management reporting on project status and issues.

Mentor junior-level staff.

Collaborate across regions and business units.

Ability to influence a particular business across functions and/or regions.

Drive negotiations and influences business and IT as required.

Strategize and develop Management of change training plan and execute the same to relevant teams across the organization.

Pro-actively communicates system down times across the organization.

Personal Attributes:

• Highly motivated person, who drives Personal Excellence by maintaining accountability with time management
• Agile and flexible to change and use of technology
• A team player with an ability to work cross functionally, culturally and countries
• Possesses excellent communication and develops engaging presentations
• Has a growth mindset, maintains a problem-solving attitude and open to digitization
• Attention to detail

Program and project management skills

Ability to multi-task and perform under high pressure and maintain a line of sight.

Commitment to integrity, ethics, and building strong relationships

Comprehensive understanding of Oracle GTM and OTM platforms; including:

• Master Data configurations
• Trade Transaction Management configuration
• Trade Compliance screening configuration
• Global Trade Party Management
• License Configuration

Bachelor’s Degree in Computer Science or 4 years related experience

>10 Years Import/Export trade compliance experience

Has broad knowledge of various project management software

PMP certified is a definite plus

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