Full-Time Project Coordinator

RoleWe're looking for a detail-oriented and highly organised Project Coordinator to support the rollout of our next-generation fare payments platform across 60+ transit agencies over the next 12 months. As part of the Voyager programme team, you'll guide a portfolio of agencies through their migration, acting as their main point of contact throughout the journey. This is a hands-on, delivery-focused role where you'll collaborate closely with internal teams and help ensure smooth, successful transitions. If you love making things happen, enjoy complex projects, and care about customer outcomes, we'd love to hear from you.

Responsibilities

• Serve as the primary contact for a group of transit agencies during their platform migration
• Manage agency-level plans, timelines, milestones, and risks
• Coordinate tasks across internal teams (Launch Operations, Customer Success, Product, Engineering, Account Management)
• Document project activities, manage action items, and escalate risks or blockers
• Execute migration activities as directed by the Program Manager
• Provide regular reporting for internal stakeholders
• Ensure each migration meets our quality standards and timelines

About You

• Experience in project coordination, delivery, onboarding, or implementation support
• Highly organised, detail-focused, and proactive
• Strong verbal and written communication skills in both English and Spanish
• Comfortable interacting with external customers and internal cross-functional teams
• Able to manage multiple projects calmly and effectively
• Have a proactive and solution-oriented mindset
• Comfortable using tools such as Google Workspace, Jira, Confluence, Trello, or similar

Nice to Have

• Experience in SaaS, mobile apps, or transit tech
• Familiarity with project methodologies (e.g., Agile, Waterfall)
• Understanding of software deployments, data migrations, or QA processes
• Basic knowledge of change management or business analysis

What is the last date for applying to the job?

Which countries are accepted for this remote job?