Full-Time Project Manager

About SH/FT
Shift Paradigm is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. We keep pace with change in modern marketing and technology in order to create both effective, scalable and future-proof solutions for our clients that span both the Fortune 500 list and emerging industry leaders.

The Opportunity
We're looking for a Mid or Senior Project Manager to join our Project Management team who orchestrate hyper-personalized email programs and digital campaigns for our major financial services client. In this role, you’ll be our clients’ trusted point person, working with a multi-disciplined team to track and manage content and creative throughout the approval process to deployment and analysis. Your duties will include overseeing monthly content and creative, creating testing documentation, and assisting with email testing and Q/A. You will own and execute multiple work streams of the channel from start to finish.

Success in this role means having great relationships with our clients, being a savvy problem solver, having precise attention to detail, managing multiple deliverables, being well organized, and pushing our company and our client’s company toward their revenue-driving goals.

What You'll Do

• Own multiple concurrent projects involving cross-functional teams with complex scopes.
• Run internal and external daily scrums and client status meetings, create timelines, maintain project plans, and proactively identify risks, dependencies, and blockers before they derail delivery.
• Scope and resource projects, working closely with your PM peers to run a smooth ship with the right cast of characters.
• Navigate between structure and speed.
• Monitor project health and profitability: track time, burn rates, and budget adherence.
• Track and manage content and creative through reviews, approval, and distribution of final assets, all with a killer attention-to-detail to deliver pixel perfect work, all of the time.

Who You Are
You're a super-organized problem solver, who motivates the whole team to make great things happen. You keep everyone honest and on-time, fostering an environment of accountability, learning, and teamwork. You can create structure and translate complexity into next steps, using data to inform your decisions. You see dependencies before they become blockers. You're proactive, solutions-oriented, and relentlessly focused on the details that matter, but you never lose sight of the big picture or the client's goals.

Must-Have Experience

• 3+ years of project management experience in fast-paced, agile environments (agency, consulting, or digital marketing)
• Proven expertise in email marketing as a performance-driven channel.
• Hands-on experience with project portfolio management (PPM) tools and enterprise email service providers (ESPs)

Nice-to-Have Experience

• Financial services sector experience
• Salesforce Marketing Cloud certification

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