Full-Time Project Manager Enterprise Implementation

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants.

The Project Manager (PM) will manage internal and external resources to successfully deliver service engagements on time, in scope, and on budget. This role is a balance of independent work, owning and developing multiple new accounts at a time, managing client expectations, and driving continuous improvement.

The PM will partner with Implementation Managers, Integration teams, Sales counterparts, Product, and other Customer Success team members to help clients onboard and grow.

A successful PM has a consultative mindset and will apply best practices and solutions to each client based on their individual business processes and goals.

The PM is instrumental in developing roll-out strategies, managing resources, and executing against their project plan to fulfill the project scope.

Responsibilities include: Project coordination, resource management, client engagement, communication, documentation, knowledge sharing, quality assurance, performance monitoring, remote collaboration, continuous improvement, risk management, escalation handling, and client relationship management.

Qualifications: 5-7 years of experience in software implementation, project management, or services deployment in a SaaS environment (preferred experience in project management related to restaurant/hospitality industry and organizational change-management consulting). Experience servicing large, complex organizations.

Skills: Strong organizational, communication, and leadership skills, technical proficiency with project management software, and a goal-oriented, optimistic, and value-added mindset.

Preferred Qualifications: Professional certification in Project Management, experience with Agile project management methodologies, Bachelor’s degree, background in accounting.

Compensation: $98,000-$122,000

Benefits: Comprehensive medical benefits, 100% paid for employee 401k + matching, Equity Option Grant, Unlimited PTO + Company holidays, Wellness initiatives

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