Full-Time Project Manager - Eurofins

The Project Manager (PM) position will be located in Tacoma, WA with the possibility of working remotely. It is accountable for coordinating and managing clients' projects through all phases of laboratory operations.

Essential Duties and Responsibilities:

1. Project set-up (commercial and Department of Defense programs)
2. Project review in LIMS
3. Setting up projects, adding notes (special reporting/invoicing instructions), reviewing documentation, and adding to central repository.
4. Setting up client for TotalAccess/My EOL
5. Managing purchase orders, task orders, contracts, and change order requests
6. Verifying lab compound lists/limits meet project requirements for new projects/quotes
7. Assigning and confirming deliverable delivery route and EDD format
8. Communicating project details to operations, initiating kick-off calls, and engaging work share labs
9. Ensuring adequate capacity for incoming work (forecasting)
10. Providing updates to operations on upcoming work
11. Familiarity with state/national program requirements
12. Creating bottle orders, scheduling couriers/field samplers, confirming vendor set-up
13. Initiating subcontract lab approval process, generating paperwork, accounting software requisitions
14. Verifying lab certifications and compound lists/limits for new quotes
15. Providing supporting documentation to clients (contact list, bottle table)
16. Communicating issues, managing rush and short-hold work, reviewing log-ins
17. Resolving log-in issues with clients, setting samples to 'available'
18. Sending sample receipt confirmation, reviewing draft invoices
19. Ensuring client needed information in LIMS for invoicing
20. Reporting: Client specific report requirements, reviewing job lists and due dates, communicating delays
21. Confirming data anomalies, reviewing reports/EDDs before issuing to clients
22. Creating and issuing final reports by client due date, issuing final data packages
23. Invoicing: Setting up delivery routes, reviewing final invoices, generating credit/debit memos
24. Submitting credit/debit memos for approval and to clients, submitting revised invoices
25. Initiating follow-up calls for correct invoicing, working with collections
26. Client Set-up: Communicating lab capabilities, requesting new client reviews, confirming sales assignments
27. Taking quote requests, reviewing client contract requirements
28. Reviewing purchase orders, submitting for approval, following up on client terms and credit limit
29. Account Maintenance: Follow-up calls/visits, providing technical support, following up on requests
30. Forecasting upcoming work, asking for the next opportunity
31. Quotes & Proposals: Initiating project QAPP review, initiating technical support
32. Reviewing client quote requests for capabilities and scope, confirming client contracts and pricing
33. Determining lab placement, confirming lab certification and compound lists/limits
34. Creating quotes, submitting for approval, sending to clients, forecasting quotes
35. Providing QAPP/SOW information, updating status in LIMS
36. Submitting client complaints and participating in correction actions/follow-up
37. Communicating client issues/complaints to sales, following up on client requests

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