Full-Time Project Manager (French speaking)

Join our dynamic team at Redzone as a Project Manager and lead the way in delivering exceptional project implementation experiences for our clients! Under the guidance of our Platform Leadership Team, you will manage the end-to-end implementation of Redzone’s solutions, working closely with customers to gather requirements, oversee configurations, and ensure a seamless transition to onsite coaching and support. Your expertise will be vital in delivering projects on time, addressing risks proactively, and driving customer satisfaction.

This is a Full-Time, Exempt, Remote role from the UK with up to 60% travel required.

Responsibilities:

• Customer Journey & Implementation
• Lead the customer journey from project initiation to onsite coaching, typically spanning 6-12 weeks.
• Participate in onsite success planning and readiness sessions, ensuring priority activities are completed.
• Validate systems and signals before coaching begins.

• Technical Configuration & Deployment
• Configure Redzone software to align with client manufacturing processes, integrating data such as product and equipment details.
• Oversee infrastructure installation for the Visual Factory and ensure automation signals (e.g., photo eyes, machine cycles) deliver real-time data.
• Manage contractors to ensure timely, cost-effective hardware and automation setup.

• Project Oversight
• Manage multiple concurrent deployments, from sales handover to onsite coaching delivery.
• Conduct weekly status calls with project teams to maintain momentum and address milestones.
• Ensure successful project delivery, culminating in a “Green Go Live” event.

• Stakeholder Management
• Serve as the primary point of contact for clients, fostering strong relationships and satisfaction.
• Highlight and address risks with clients, Coaching Directors, and leadership teams.
• Document and refine project templates, training materials, and communication tools.

• Ongoing Support
• Assist onsite Continuous Improvement Coaches and clients with configuration updates and automation requests.

Skills & Experience

• Solid understanding of shop floor operations in Food & Beverage or Consumer Packaged Goods industries.
• Strong judgment and problem-solving abilities to navigate complex projects.
• Exceptional communication and organizational skills.
• Proven success managing or supporting software/system deployment projects of varying complexity.
• Familiarity with MS Office Suite, Windows, and Apple operating systems.
• Ability to multitask effectively in a fast-paced environment while meeting critical deadlines.
• Tech-savvy, with a strong grasp of networking, wireless systems, and software requirements.
• PLC and automation experience is a plus but not required.
• Fluent French and English language skills, any other language will be of advantage
• Openness to travel within EMEA up to 60% of the time

Education & Background

• Bachelor’s degree in a relevant field (e.g., Engineering, Manufacturing, Business, Supply Chain Management)
• 2-4 years of experience in a similar role, with a focus on direct client coaching and project management

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