Full-Time Project Specialist, Zero Emission Assistance Program

• Ensures smooth program operations through efficient task execution, problem resolution, and participant support while maintaining high standards of customer service.
• Serves as primary point of contact for routine approved service providers, education partners, workforce development organizations, and participant inquiries regarding program status, documentation requirements, and next steps in the ZAP process.
• Assists the ZEV Master Technician with management of participant case files, diagnostic reports, repair invoices, and technical documentation to ensure completeness and program compliance.
• Coordinates and tracks scheduling of diagnostic appointments, and monitors program timelines.

• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Proficiency in using technology and software for program management.
• Knowledge of zero-emission vehicle technology concepts and terminology preferred but not required.
• Familiarity with CARB programs including Clean Cars 4 All, Clean Vehicle Assistance Program, and Driving Clean Assistance Program a plus.

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