Full-Time Qualitative Project Manager

• Manage qualitative projects through entire project life cycle including all aspects of managing clients, partners and healthcare professional sample. Complete project management of quantitative projects may be expected as well.
• Facilitate screening, scheduling and confirming of respondents for TDIs, focus groups, in-person IDIs, online qual interviews, etc. and ensuring all respondents are prepared according to client requirements. Ability to act quickly to replace no-shows, follow up with late respondents, send last minute materials, etc. when alerted by client/moderator.
• Setup and testing of survey/screener, monitoring of statistics, managing respondent honoraria and closing/auditing/invoicing of projects in technology based system.
• Coordinate and lead project kickoff meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.
• Provide regular updates and progress reports on recruitment status to meet client needs.
• Proactively identify potential fielding concerns and identify issues when in field. Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies.
• Manage and leverage relationships with vendors, domestic and international, to facilitate accurate and timely deliverables, communications, and issue resolution.
• Manage study profitability by monitoring and accounting for all project costs affecting the budget.
• Provide guidance and mentoring to members of the Market Research Project Management team as needed.

• Bachelor's Degree
• Must have 1-2 years of experience in Market Research.
• Self-motivated individual with exceptional time management, organizational skills and attention to detail.
• Ability to manage multiple qualitative projects accurately and on-time in a fast-paced environment.
• Exceptional written and verbal communication skills.
• Strong Microsoft Office skills.
• Well-developed analytical and problem solving skills.
• Ability to work autonomously and in a team environment.
• Must have, or be willing to attain, MRA Professional Researcher Certification.
• Ability to work 2nd shift (US EST time zone)

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