Full-Time Revenue Cycle Account Manager

Revenue Cycle Account Manager is responsible for the revenue cycle process from start to finish for assigned offices.

Responsibilities:

• Collecting and reviewing patient insurance information for billing, collections, appeals, and cash processes to ensure clean claims.
• Following up on dental billing and accounts receivable for all payer types.
• Processing dental insurance EOBs, appeals, denials, and resolving denials promptly.
• Understanding insurance EOBs and adjustments according to internal guidelines.
• Posting payments from insurance carriers and patients.
• Utilizing various collection methods (phone, fax, mail, online).
• Providing exceptional customer service to internal and external customers, resolving issues and escalating complaints.
• Auditing accounts for quality.
• Performing other related duties.

Qualifications:

• One year of experience in dental revenue cycle, billing, operations, or clinical skills preferred.
• Knowledge of Eaglesoft, Open Dental, and/or Dentrix preferred.
• High school diploma or GED preferred.
• Strong customer service skills, providing timely responses.
• Excellent problem-solving and decision-making abilities.
• Strong organizational skills, detail-oriented.
• Ability to manage multiple tasks with goals and deadlines.
• Excellent verbal and written communication skills.

Work Environment:

• Office environment
• Prolonged sitting and computer use
• Lifting up to 15 pounds occasionally

Equal Opportunity Employer

Gen4 Dental Partners is an equal opportunity employer.

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