Full-Time Revenue Cycle Account Manager
Gen4 Dental is hiring a remote Full-Time Revenue Cycle Account Manager. The career level for this job opening is Experienced and is accepting Tempe, AZ based applicants remotely. Read complete job description before applying.
Gen4 Dental
Job Title
Posted
Career Level
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Job Details
The Revenue Cycle Account Manager is responsible for the execution and management of the revenue cycle process from beginning to end for their assigned offices.
You will be an integral part of the GEN4 team and each office you support.
This role requires attention to detail and flexibility as no two days are the same.
Duties & Responsibilities
- Collecting and reviewing patient insurance information needed for billing, collections, appeals, and cash processes to ensure clean claims submission.
- Following up on dental billing and accounts receivable for all payer types.
- Processing dental insurance EOBs, appeals, denials, and following up on denial resolutions timely and accurately.
- Understanding insurance EOBs and appropriate adjustment best practices according to internal guidelines.
- Posting payments received from insurance carriers and patients.
- Effectively utilizing various collection methods (phone, fax, mail, online).
- Providing exceptional customer service to internal and external customers, resolving requests accurately and escalating complaints.
- Auditing accounts for quality.
- Performing other related duties as assigned.
Knowledge & Skills
- One year of dental revenue cycle, dental billing, dental operations, or dental clinical skills
- Knowledge of Eaglesoft, Open Dental, and/or Dentrix preferred
- Strong customer service skills focused on timely responses
- Excellent problem-solving and decision-making abilities
- Strong organizational abilities; detail-oriented
- Skilled at managing multiple tasks with goals and deadlines
- Excellent verbal and written communication skills
Education
- High school diploma or general education degree (GED) preferred
Working Conditions
- Typical office environment
- Prolonged periods of sitting at a desk and working on a computer
- Ability to lift up to 15 pounds
Equal Opportunity Employer
GEN4 Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.