Full-Time Senior Account Manager

THE POSITION: The Senior Account Manager role will support the MedComm group and will be responsible for managing all aspects of medical communications projects from inception to completion.

This includes scientific content development, conference engagements, data visualization, Key Opinion Leader engagement, speaker program development and training, advisory boards, virtual and live educational events and innovative omnichannel educational initiatives.

The Senior Account Manager leads tactical execution of integrated medical communications plans with an understanding of the agency/client relationship.

This role must be able to develop and incorporate strategic planning skills within the overall context of account management.

The Senior Account Manager works alongside Account Management leads, Project Management, Medical, Creative and Subject Matter Experts (SMEs) to apply data and insights to produce solid project plans.

As a contact for client and/or agency partners, this role also contributes to the development of tactical plans and acts as day-to-day support on broader strategic efforts alongside the Account Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage all aspects of medical communications projects from inception to completion.
• Develop scientific content and data visualizations.
• Engage with Key Opinion Leaders and manage speaker programs.
• Plan and execute conference engagements and advisory boards.
• Organize and manage virtual and live educational events.
• Implement innovative omnichannel educational initiatives.
• Lead the tactical execution of integrated medical communications plans.
• Collaborate with Account Management leads, Project Management, Medical, Creative, and SMEs.
• Apply data and insights to develop solid project plans.
• Act as a primary contact for clients and agency partners.
• Contribute to the development of tactical plans.
• Provide day-to-day support on broader strategic efforts.
• Identify and meet client needs, ensuring alignment with internal processes.
• Lead client presentations and participate in status meetings.
• Facilitate internal project meetings and kick-offs.
• Write recap contact reports and communicate with internal team members and external clients.
• Participate actively in a highly engaged cross-functional team.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• Bachelor’s degree in life sciences or marketing, plus professional experience required
• Approximately 4-6 years of related industry experience, preferably in medical communications, or on client-side brand team, consultative, advertising agency and/or pharmaceutical experience
• Ability to establish and maintain a strong knowledge of client organizations, products, disease states and medical communications
• Strong client relations skills with proven customer satisfaction
• Proven ability to manage projects to successful and collaborative completion
• Sound analytical skills
• Supervisory and staff development skills
• Financial acumen
• Ability to oversee multiple projects and priorities simultaneously
• Strong problem-solving skills
• Excellent interpersonal skills
• Periodic travel required

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